Get the care you need in 3 easy steps
01
Book an appointment
Use our booking platform to schedule a time that works for you. You will have to register on your first visit.
02
Connect with your device
Connect to our nurse via secure video call to start your visit. All you need is a device capable of video calls and good internet.
03
Receive your treatment
Get treatment advice and if you need any prescriptions, they will be sent directly to your pharmacy.
Easy, Secure and Personalized Virtual Care
Common Urgent Care Services
Our virtual urgent care services are perfect for treating non-emergency conditions, including:
Colds & Flus
We understand how miserable congestion, cough, fever, and body aches can be, and we're here to provide guidance and prescriptions to help you feel better.
Ear Infections
Ear pain, drainage, and hearing loss can be quite troubling. We'll evaluate your symptoms and provide the necessary treatment to ease your discomfort.
Strep Throat
Throat pain and difficulty swallowing are never pleasant. We'll assess your condition, conduct rapid testing, and prescribe antibiotics if needed.
Allergies
Persistent sneezing, runny nose, and itchy eyes can be very frustrating. We're here to recommend effective antihistamines and other allergy medications.
Skin Conditions
Skin conditions like rashes and eczema can be irritating and uncomfortable. We'll examine your rash and suggest appropriate treatments, including topical creams and prescriptions.
Not sure if we can help? Contact Us to find out if your condition can be treated virtually.
FAQs
What conditions are minor illnesses?
Minor illnesses include conditions that are non-life-threatening and can typically be treated without the need for emergency care. Examples of minor illnesses we treat include colds and flu, ear infections, strep throat, allergies, and skin rashes. These conditions, while uncomfortable, can be effectively managed through our virtual urgent care services with proper guidance and treatment.
What is the difference between regular hospital visits, urgent care, and emergency care?
Regular hospital visits are typically scheduled appointments for routine check-ups, chronic condition management, and specialist consultations. Urgent care is for non-life-threatening conditions that need prompt attention, such as minor illnesses, injuries, and infections—conditions that can often be managed through virtual consultations. Emergency care is for severe, life-threatening conditions that require immediate, intensive treatment, such as heart attacks, strokes, severe bleeding, or major injuries. If you’re unsure about the severity of your condition, it’s always best to err on the side of caution and seek emergency care.
How do I book a virtual urgent care appointment?
Booking a virtual urgent care appointment is easy. First-time visitors will need to register on our telehealth platform, CareNiva. After registering, you can book your first appointment. For following visits, simply log in to CareNiva and schedule your appointment at a convenient time. Our platform is user-friendly and designed to make the process as smooth as possible.
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Need More Information?
For further questions or more assistance, please don't hesitate to reach out to us.
© 2024. FNP Concierge Services.
Provided by Rivergate Skin & Internal Clinic PLLC
Steele Creek, Rivergate.
Charlotte, NC.
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If you are having difficulty accessing this website, please call or email us at 980-292-5107 or help@fnpconcierge.com so that we can provide you with the services you require through alternative means.